Your privacy is important to Bydand Copywriting. This privacy statement provides information about the personal information that Bydand Copywriting collects, and the ways in which it uses that personal information.

Who we are

This website (bydandcopywriting.com) is owned and operated by Bydand Copywriting Limited., a company registered in Scotland no. SC473971, having its registered offices at 18 North Silver Street, Aberdeen, AB10 1JU.

Bydand Copywriting is committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the data protection legislation in the UK, including the General Data Protection Regulation 2016 and the Data Protection Act 2018 and we are registered on the Data Protection Public Register number A8627146.

What personal data we collect and why we collect it

You may be asked to provide personal information on our website in order to access some content. We may collect your name, email, company name, telephone number, industry details, interests and other business related information which we can use in the future to send you relevant information.

We do not collect sensitive information (also known as special categories of information) about you.

We do collect some information from cookies and similar software which allows us to understand how you arrive on our websites, and use and navigate round them so we can improve the sites. 

We may also collect information that you voluntarily provide to us, including when you communicate with us by email, post, telephone or other channels, and when you respond to our communications and requests for information.

We may receive information about you from other sources, including third parties and publicly available information that helps us update, expand and analyse our records, identify new customers, or prevent or detect fraud. We may also receive information about you from social media platforms including, but not limited to, when you interact with us on those platforms or access our social media content. Please note the information we may receive from those third parties is governed by the privacy settings, policies and/or procedures of the applicable platform, and we strongly encourage you to review them before submitting any information to them.

The Data Protection Officer (DPO)

Due to the type of data we collect and the nature of our business we currently have no legal requirement to have a DPO at Bydand Copywriting. However, our we will be happy to deal with any queries or requests regarding the data we hold about you. They can be contacted by email at emma@bydandcopywriting.com or by post to Emma Gordon, Bydand Copywriting, 2 Brighton Place, Peterculter, Aberdeen, AB14 0UN. 

Cookies

This website uses cookies. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

We do not use cookies for any other reason and do not store any personal information during or after your use of our website for any reason other than to collect standard internet log information and visitor behaviour information.

You can adjust the settings in your web browser not to accept cookies. If you’ve visited our website before, there may be previously set cookies on your computer. Visit www.allaboutcookies.org or www.aboutcookies.org to find out how to remove cookies from your browser. In a few cases, some of our website features may not function as a result.

You can also opt out of being tracked by Google Analytics across all websites by installing Google’s opt-out browser add-on.

Our website may contain links to other websites. This privacy policy only applies to this website. When you link to other websites you should read their own privacy policies.

Information we collect about You and How we use it

You may be asked to provide personal information on our website in order to access some content. We may collect your name, email, company name, telephone number, industry details, interests and other business related information which we can use in the future to send you relevant information.

We do not collect sensitive information (also known as special categories of information) about you.

We do collect some information from cookies and similar software which allows us to understand how you arrive on our websites, and use and navigate round them so we can improve the sites. 

We may also collect information that you voluntarily provide to us, including when you communicate with us by email, post, telephone or other channels, and when you respond to our communications and requests for information.

We may receive information about you from other sources, including third parties and publicly available information that helps us update, expand and analyse our records, identify new customers, or prevent or detect fraud. We may also receive information about you from social media platforms including, but not limited to, when you interact with us on those platforms or access our social media content. Please note the information we may receive from those third parties is governed by the privacy settings, policies and/or procedures of the applicable platform, and we strongly encourage you to review them before submitting any information to them.

What we do with your Information

We may use the information we collect 

To respond to your inquiries

To provide you with copywriting and other marketing services that you request

To maintain our list of contacts

For our business purposes including improving the provision of our services, data analysis, submitting invoices, detecting, preventing and responding to actual or potential fraud, illegal activities or intellectual property infringement

We do not sell, rent, or otherwise share any information with unaffiliated entities except as expressly described in this Notice, or with your prior permission. We may share anonymised information that does not reasonably identify you or your organisation only as permitted by applicable law. 

What if I don’t provide some or all of the information requested?

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

The impact of this will depend on what information you withhold but the main impacts may be:

  • We may not be able to respond fully to requests and queries you may have.
  • We cannot personalise the service you receive. So, if you are online you will have to search more for the content type you normally view or for similar/related products.
  • We won’t be able to limit online adverts to products or services you have shown interest in and so you may receive adverts that mean nothing to you and are not related to your interests.

Withholding marketing consent. You are free to do this at any time. It will only stop you receiving marketing. It will not impact any other service we provide you with.

Will You be contacted for Marketing Purposes

We may use your personal information to update you about new products/services by post, email and SMS text message. We will only contact you with your consent. You will provide this either when you fill in a form to provide your data, by signing up for a newsletter, or when you call us. 

You are entitled to withhold this consent and opt out from receiving such communications at any time by not giving your consent on the form (paper or web) that collects your details or telling the operator when you call. You can also update these options by adjusting your preferences, contacting us by email at emma@bydandcopywriting.com or by post to Emma Gordon, Bydand Copywriting, 2 Brighton Place, Peterculter, Aberdeen, AB14 0UN. We will always provide you with a way of opting out of receiving future marketing messages from us, each time we send them to you.

What grounds (legal basis) are we processing the data under?

There are a number of ground we process your data under. These are

  • Contractual – we need the information to perform the contract for services you have requested/ordered including payment, delivery etc.
  • Legal – should we be legally required to contact you concerning a product e.g. a product recall.
  • Legitimate interest – this means the processing is in Bydand Copywriting’s interest. It allows us to manage the customer relationship effectively and efficiently and improve the services we provide by better understanding how our online provisions are used.
  • Consent – where you have given us consent to market to you.

Sharing your Information with Third Parties

We may also share information we collect with: 

  • Our people, but their use shall be limited to the performance of their duties and in line with the reason for processing. Our employees are required to keep that information confidential and are not permitted to use it for any purposes other than to provide marketing services, to deal with requests which are submitted to us, or for the purposes of facilitating our use of that information in accordance with this Notice.
  • Third-party service providers engaged by us to perform services on our behalf, such as web-hosting companies, information technology providers, analytics providers, marketing and communications services and event hosting services. 

They do not decide what is done with your data and only process it on our behalf. We only use providers that provide adequate protection for your information at all times.

What if I am aged under 18?

If you are aged 18 or under, please get your parent/guardian’s permission before you provide any personal information to Bydand Copywriting as this website is not aimed at under 18s. 

How we Protect your Information

We follow strict security procedures in the storage, use and disclosure of information which you have given us, to prevent unauthorised access to, and loss, misuse or alteration of your personal information in accordance with the UK data protection legislation. These include access control, firewalls and virus checking procedures. 

You are responsible for keeping any confidential passwords or other login or access details which you select or which we allocate to you secret. Whilst we take steps to ensure the security of your information, there is a risk that any information transmitted over the Internet and stored on a computer may be intercepted or accessed by an unauthorised party. If you think that someone has accessed your information held by us without your permission or gained unauthorised access to your login details, you must notify us at emma@bydandcopywriting.com

We also recommend that if you use a shared computer or a computer in a public place such as a library that you close your browser when you have finished your session

How long we hold your Data for

Some of the information you provide to us is necessary to carry out repeated tasks, such as verifying your identity when signing in to use an account. We will keep this information for as long as you remain a registered user of any of our sites or an active customer plus a reasonable time (approximately 24 months) beyond this to deal with queries or issues.

Some information may be required for longer periods such as financial information for HMRC purposes, usually a maximum of 7 years.

Bydand Copywriting does not retain your payment card information.

We may retain anonymised information for analytical purposes.

Your rights regarding your Personal Information

Under the Data Protection law you have a number of rights with respect to your personal information which are:

  • Correcting your Information

You are entitled to have your personal information updated to ensure it is up-to-date and accurate. This can be done by following the instructions below.

  • Withdrawing Consent

You have the right to withdraw your consent to any processing that is currently being done under your consent e.g. marketing. This can be done by following the instructions below.

  • Obtaining a copy of your Information

You are entitled to receive a copy of the personal information we hold about you.

  • Deleting your information

You can request that we delete personal information in certain circumstances. These will be specific to each case. 

You are entitled to have us transfer to another controller the personal information that you have provided us with.

  • Data Portability
  • Restricting Processing

You can request a restriction on the processing of your data in some limited circumstances. Examples are concerns over data accuracy or we no longer require to hold your data but you have requested its retention by us to aid you in a legal matter.

  • Right to object to processing

You are entitled to request that we stop processing your data for marketing purposes and in other limited circumstances such as asking us not to process your data by wholly automated means or not to analyse your information for targeted content etc. (also known as profiling). 

You can action any of these rights by contacting your normal customer service department or by contacting us by email at emma@bydandcopywriting.com or by post to Emma Gordon, Bydand Copywriting, 2 Brighton Place, Peterculter, Aberdeen, AB14 0UN.

Sale of the Business

Should all or part of the Bydand Copywriting business be sold to or taken over by another organisation, your personal information may move to that other organisation as part of the sale or takeover agreement.

Right of complaint to the Regulator for Data Protection

The data protection laws in the UK are regulated and enforced by the Information Commissioner’s Office (ICO). Each individual has the right to raise a concern/complaint to the ICO if they have any concerns about how their personal information and/or privacy is treated. You can do this via

The ICO’s website ( https://ico.org.uk/concerns ), follow the links or have an online Live Chat

Call the ICO helpline on 0303 123 1113

Email casework@ico.org.uk

Postal address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Links to Third Party Websites

Our website may contains links to other websites belonging to third parties which are not covered by this privacy policy. If you want to click through to a third party website, please make sure that you read the privacy policy for that website.